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Returns & Exchanges

Returns, refunds, and exchanges are subject to the following conditions:

Products valid for returns, refunds, or exchanges are only those received with defect or damage. While we understand that you might have changed your mind, we won't be able to take these items back due to personal hygiene standards and company policy.

Please allow up to 14 days for processing of refunds and exchanges.

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For more information, please refer to our privacy policy.

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Email us at shop@belomed.com

Call us at 8819-BELO (2356)

Belomed.com Track My Order Customer Care Privacy Policy Terms & Conditions

HOW TO JOIN THE BELO PRIVILEGE CLUB

All Belo patients automatically become a member after their first visit or consultation, no minimum spend required.

Forgot Password

Please enter your email address and submit. We will then send you temporary password.

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Forgot Email

Forgot the email associated with your BPC account? Try opening your primary email and typing "Your Belo Privilege Card details" in your email client's search bar. If you still can't find it, call us at 8819-BELO (2356), and we'll be happy to assist you.

Belo Privilege Club Member Log in

A password was sent to the email address you provided. If you cannot find it, please select Forget Password to receive a temporary passcode. You may change this on your profile settings once signed in.

By using your BPC account, you can purchase BPC exclusive items; check out products faster; access your order history; and earn BPC points that you can use on Belo products and services.

Important Note:For members who wish to reactivate their account due to inactivity within 2 years (no in-clinic or online transactions) or have issues logging in, please call 8-819-BELO (2356) for further assistance.

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The item you selected is exclusive to Belo Privilege Club Members only. Please sign in with your BPC account.

Find out how you can be a Belo Privilege Club member here.

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Not a member yet? You can join the community by connecting with our Belo doctors through an e-consultation.

Request an E-consultation

Schedule your video consultation and our Customer Care Specialist will get back to you as soon as they can.

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Register

For BPC members who already registered via mobile app or clinics, you may sign in immediately using your BPC email and password.

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Your password must be 7-21 characters of upper and lower case, with at least one number.

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